If you are looking for an immediate, cost-effective solution for your outdoor space or classroom without the time or budget required for a full installation, our range of freestanding products could be the perfect choice!

Our products cater for a wide range of ages, from nursery children through to Year 6 pupils, with options to suit different stages of childhood and development.

No. Our freestanding products are below the 0.6m critical fall height threshold, so they do not require specific impact-absorbing safety surfacing underneath.

No. All products on our Online Shop are freestanding and moveable, meaning they require no groundworks or installation. Therefore, a site assessment isn't necessary before ordering.

Our average delivery lead time is 2-4 weeks, increasing to approximately 6-8 weeks during the summer period. Once payment has been received, our Digital Sales team will contact you to agree a confirmed delivery date.

Your order will be delivered on a pre-arranged date by either a member of our team or an independent courier, depending on your location and availability. Someone must be present at the delivery address to accept the order.

Your order will be delivered kerbside or to an agreed unloading location. Our delivery team cannot move products to their final position, so please ensure at least two people are available to receive and move the delivery to your desired location.

Yes. All products arrive fully assembled unless otherwise specified.

We offer three payment options: invoice, credit or debit card, and instalments.

• Invoice: Our Digital Sales team will send you an invoice after your order has been placed.
• Credit or debit card: You can pay securely through our payment platform, Stripe, when placing your order.
• Instalments: Spread the cost through a finance agreement provided by Funding4Education. Further details are available on our Pay in Instalments page.

Yes. You can optionally provide a Purchase Order (PO) number when completing the order form at checkout.

Product guarantees vary depending on the materials used. For example, our Accoya Wood comes with a 25-year guarantee (terms and conditions apply).

For specific guarantee information about a product, please contact our Digital Sales team via web chat, on 01625 890 330 (option 5), or by emailing [email protected].

Unused products purchased through our Online Shop can be returned within 14 days. If a product is faulty, a 30-day returns period applies.

For full details, including any applicable fees, please refer to our Refunds and Exchanges Policy within our Terms and Conditions. Alternatively, contact our Digital Sales team on 01625 890 330 (option 5) or email [email protected].

Our products require minimal maintenance, but regular cleaning and appropriate storage are important to keep them in good condition. You can find product-specific maintenance sheets within each product description of our Online Shop, or refer to our Aftercare Guide.

Yes! We work with trusted partners, including Rhino Sensory and AmbiSpace, to offer a wide range of indoor sensory play equipment, including the popular Sensory Nooks.